FAQ's
FAQ's
What types of freight services do you offer?
We offer a wide range of freight services, including ground, air, and ocean transportation, as well as specialized services like reefer freight, heavy haul, and last-mile delivery.
How can I get a quote for my shipment?
You can request a quote directly through our website by filling out the contact form, or you can call our customer service team for immediate assistance.
Do you provide tracking for shipments?
Yes! We offer real-time tracking for all shipments, so you can monitor your cargo from pickup to delivery.
What areas do you serve?
We provide logistics services both nationally and internationally, with a strong network to ensure efficient delivery to a wide range of locations.
How do you ensure the safety of my goods?
We implement strict safety protocols and utilize advanced technology to monitor and secure your shipments throughout the transportation process.
What services does Global Freight Express offer?
We provide a comprehensive range of logistics services, including freight transportation (air, ocean, and ground), warehousing, supply chain management, customs clearance, and last-mile delivery.
Which regions do you serve?
ExpertFreight Logistics operates both domestically and internationally. We have a wide-reaching network that allows us to serve clients in major global markets. Please contact us for specific details about our coverage in your area.
Can I track my shipments in real time?
Yes, we offer real-time tracking for all shipments. You can monitor the progress of your goods through our online tracking system, providing visibility from origin to destination.
What types of goods can you transport?
We handle a broad range of freight, including general cargo, perishable goods, hazardous materials, oversized shipments, and high-value items. Our team is experienced in managing the specific requirements of different types of cargo.
What are your warehousing capabilities?
Our warehouses are equipped with advanced technology for inventory management, temperature control, and security. We offer storage for general goods, hazardous materials, and perishable items. Our flexible solutions can accommodate both short-term and long-term storage needs.
How do you ensure the safety and security of shipments?
We have stringent security measures in place, including 24/7 surveillance, access control, and trained personnel to monitor the movement of goods. Additionally, all our transportation is fully insured to safeguard your shipments.
Do you handle customs clearance?
Yes, we offer customs brokerage services to ensure smooth and compliant import/export processes. Our team handles all the necessary documentation and regulatory requirements, helping to avoid delays at borders.
How can I get a quote for my logistics needs?
You can request a quote by contacting us through our website, email, or phone. Provide details about your shipment, and we’ll get back to you with a customized logistics solution and pricing.
Do you offer specialized services for specific industries?
Yes, we cater to a wide range of industries, including automotive, healthcare, electronics, and more. We tailor our logistics solutions to meet the specific requirements of your industry.
What payment methods do you accept?
We accept various payment methods, including wire transfers, credit/debit cards, and online payments. For specific payment terms, please reach out to our billing department.